South Galway remote typing business makes national impact with first-of-its-kind app in Ireland

Galway-based remote typing and transcription service TranScribe has launched an innovative, on-the-go dictation app for the Irish market.

TranScribe is a Guaranteed IrishTM, award-winning typing and transcription service used by busy professionals throughout Ireland including solicitors, medical consultants, engineers, vocational consultants, semi-state bodies, forensic accounts, nursing consultants and academics.

The TranScribe app is the first of its kind for an Irish-based typing service, offering a variety of user-friendly features, live costings and an Irish-based, robustly secure and GDPR compliant service that relieves the burden of in-house typing administration.

It sends dictation directly to TranScribe’s secure typing panel, eliminating the need for users to attach dictation to emails or upload dictation to the cloud.

Speaking at the TranScribe app launch in Kinvara on Friday 23 June 2023, the company’s principal Sinead Glennon said the app helped realise her ambition for a remote, rurally-based business to make a national impact.

“When I established TranScribe at the height of the recession, I couldn’t have imagined the direction our growth journey would take,” Ms Glennon said.

“Yet we have held firm with our vision to embrace innovation and technology to deliver a high-quality, secure and trusted local service that makes a national impact.

I would encourage any business owner, especially those facing the challenges of growing a small business remotely, to believe and you will achieve; you won’t always win, but you will learn and learning is a crucial component of the entrepreneurial journey.”

Ms Glennon thanked her team, acknowledging the development of the app would not have been possible without her staff.

TranScribe was established in 2008 by Ms Glennon to deliver internationally competitive quality transcription and data security, alongside best-practice principles of remote work and local employment.

Today, the TranScribe team numbers 15 typists and support staff who enjoy flexible work practices and cutting-edge professional development opportunities.

Galway County Councillor Joe Byrne, an advocate for business growth opportunities and local employment, congratulated TranScribe for the impact it continues to make on the local community.

“TranScribe is an excellent example of a local business providing employment opportunities that are transformative for the community,” Mr Byrne said.

“There is a lot of emerging technology designed to improve our lives but we need someone to develop it; that’s where I commend Sinead and her team for creating this new app and being a very enterprising business in our community.”

The app was officially launched by Sharon Fitzpatrick, Head of Development COPE Galway which is TranScribe’s official charity partner for 2023.

Ms Fitzpatrick said she was delighted to launch TransScribe’s innovative app and congratulated Sinead and her team on their achievement.

“As well as supporting rural employment and providing a valued business service, by partnering with COPE Galway, TransScribe is making another important contribution to the local community,” Ms Fitzpatrick said.

“The financial and volunteering assistance provided by TranScribe and many other businesses throughout Galway enables COPE Galway to continue our work in supporting individuals and families in Galway at vulnerable times in their lives.”

About the TranScribe app

TranScribe’s app for iOS and Android captures dictation with a user-friendly platform featuring record, pause and resume options and a live pricing feature that informs users of cost of their transcription.

Users can also opt to attach audio files held on their smart device.

The app allows users to select their preferred turnaround timeframe, with standard, priority and priority plus features.

When the user has finished dictating, or has attached an audio file and chosen their preferred service, the app sends the dictation directly to TranScribe’s typing queue for immediate allocation to the company’s Irish-based team of experienced typists who understand industry terminology and lingo.

Sound files are held on an ultra-secure, EU cloud-based service giving users complete peace-of-mind for the safety of their data and GDPR compliance.

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